DELIVERY AND RETURNS
BONYHUB is a UK-based ethnic fashion brandΒ operating from bothΒ UK and international warehouses.
We ship worldwide and dispatch orders from theΒ nearest available warehouseΒ to ensure fast delivery.
All UK customers receive parcels viaΒ Royal Mail,Β DPD.
UK CustomersΒ do not pay customs dutiesΒ for UK deliveries.
Professional Stitching, Finishing & Shipping Charges are non-refundable.
1. Introduction
BONYHUB dispatches orders fromΒ multiple warehouses, including:
- UK WarehouseΒ β Ready-to-Ship / Next-Day Delivery items
- Overseas WarehouseΒ β 3β9 Day Express Delivery (DDP β Delivered Duty Paid)
1.1 Delivery Timeframes
- UK Next-Day Delivery: Dispatched from our UK warehouse
- Express 3β9 Day Delivery (Overseas Warehouse): Delivered via DPD, DHL, or Royal Mail. No customs or import duties are payable by UK customers.
1.2 Shipping Fees
Free UK Shipping
- Orders overΒ Β£60Β β Free
- Orders underΒ Β£60Β β Β£7.99
Stitching, Finishing & Shipping Charges Are Non-Refundable.
β οΈΒ ( Restocking Admin Fee charged on every item returned )
A standardΒ Β£1.99 per itemΒ is deducted from your refund to partially cover the original delivery costs, even if your order qualified for free shipping.
Customers are responsible for return postage.
πΒ Important Delivery Notes
- Orders containing a mix ofΒ Next-DayΒ andΒ 3β9 DayΒ items may arrive inΒ separate parcels.
- Delivery estimates may vary based on courier delays, weather, seasonal traffic, or operational issues.
- Stitching/Finishing charges and Shipping Fees are strictly non-refundable.
2. International Delivery
BONYHUB UK Based companyΒ and ships worldwide, including theΒ USA, Canada, Europe, Middle East, and Asia.
2.1 Worldwide Express Delivery
- Delivery timeframe:Β 7β14 business days
- Delivered viaΒ DHL, FedEx, UPS, or Royal Mail International
- Customs delays may extend delivery times
Cost:Β $19.99 (flat rate)
FREEΒ on orders overΒ $200
Restrictions
- We cannot ship toΒ PO Boxes,Β BFPO, orΒ APO/FPOΒ addresses.