BONYHUB FAQ Frequently Asked Questions

My Cart

Close

FREE UK SHIPPING

GET £5 OFF ON £30 SHOPPING 

USE CODE :FIVE4U

BONYHUB FAQ

Frequently asked questions 


ABOUT


What is Bonyhub ?
Bonyhub online Asian Indian Jewelry is collection of exclusive handmade pieces from the India,Afghanistan,Pakistan and Bangladesh. The royal Jaipur imitation, South indian jewelry fashion,navratri gujrati tribal silver oxidized jewelry, bengal wooden jewelry,kalamkari fabric jewelry earrings, necklaces, toerings, maangtikka,handkada, bangles,nose rings, nath at affordable and cheaper prices online availble . We have a vast team of members invloved in process of making handmade jewellery with love and high quality finish presentations to bring that smile on face of our customers when they open their shipments ordered with love and packed with pamperings.


From where does Bonyhub brings the products ?
Bonyhub team imports from different parts of the world to collect the best artpiece and its best lowest value is offered to our customers. This happens as a result of cutting down the retailers and wholeslares prices and bringing the manufacturers closer to customers .


How do Bonyhub exciting Offers reach you ?
Every single day we keep adding new products to our website online store so that our customers have the pleasure of latest new arrivals and products to pick their best pieces first . We email about the new arrival of the product on twice a week basis to avoid too many in your inbox.

What if an item is Sold Out?
We try to restore your favorite stock of items but if they are purely handmade and limited or specific to some kind of seasonal or material limitations then we have to declare it as out of stock .

ORDERS


How can I check the status of my order?
To check the status of your order, launch the Bonyhub website on google or safari or any other browser you use and then log in to your account. Click on my orders and it will show you tracking number you can click on the tracking number and it will take you to courier website informing live information about the parcels journey up to  date.


What are the payment options at  Bonyhub ?
Bonyhub  accepts payments via  Paypal, Google Pay , Visa Debit or Credit , MasterCard Debit or Credit  and American Express.


Does Bonyhub charge sales tax?
Sales tax is added for items shipping to certain countires and rates vary depending on your county.

SHIPPING


When and How does Bonyhub ship products?
We ship products to you directly from the warehouse , as fast as we can. All of our products pass through our quality check assurance in our premises before we pack it and hand it over to the courier . Please make sure to have a look at our  "Shipping Info" section on the product page  to see the item's estimated arrival date .


Which places does Bonyhub ship?
Bonyhub  ships all over the world. We will ship your order via UPS, USPS, FedEx, DHL,Royal Mail.


What are Bonyhub shipping rates?
Within United Kingdom its free shipping on all orders.

What are International Shipping rates?

Bonyhub charges a flat shipping rate based on the price of your order for outside UK.Above $35 its free shipping worldwide.

RETURNS


What is Bonyhub return policy?
Not happy with product happy to return and take your full refund. Return postage is paid by customer.We have full customer centric team to understand and happily help all your queries regarding exchanges, refunds, and gift vouchers . You can always feel free to ask us anything or email us at customercare@bonyhub.co.uk.

ACCOUNT


What if I forget my password?
To make it easy please click on Forget  Password field and reset via email link . If you have any trouble, please contact the Bonyhub @ . customercare@bonyhub.co.uk   email address.